Cancellation Policy

For dogs actively in boarding, you must provide at least 48 hours notice of an early pickup, or you will still be responsible for all days originally booked. 

What time can I pick-up and/or drop-off?

Pick up and drop off hours are as follows:

Monday-Friday 7:30am-5:30pm

Saturday-Sunday 8:30am-4:30pm

We are closed everyday from 12:00pm-1:00pm for lunch. 

While we are fully staffed everyday of the year. Our office is closed for pick up and drop on holidays. 

We are closed on the following holidays:

New Years Day


Memorial Day

Fourth of July

Labor Day


Christmas Eve


*Please be aware that you are responsible for each day you book, regardless of pick-up or drop off time.

What are your requirements for boarding?

All dogs must be current on all vaccinations. The easiest way to get them to us is to upload them to the customer portal. You may alternatively have your vet email or fax them to us if that's easier for you. Please have them sent over BEFORE your scheduled drop off date.


​Fax: 662-890-7858

Is it possible to pick up my dog after hours?

We do not offer after hours pick up currently. 

What will a typical day be for my dog?

Every dog's personal needs are different, so a typical day for one dog will not be a typical day for another. We take every measure possible to make sure your dog is relaxed, comfortable, and happy when they are with us.  

Generally, everyone gets out first thing to use the bathroom. Next it's breakfast time. Once everyone has eaten, it's time to go out again. Especially in the summer, this is a popular time before it gets too hot. By this time, it is around lunch and everyone is tired from the busy morning - it's nap time. By mid afternoon, its time to go out again - time to play fetch, tug-of-war, or just sit together for awhile. This is an especially popular time in the winter since it's the warmest part of the day. What's next? Dinner Time. Already? Time flies when you're having fun! After dinner, everyone is usually offered to go out one last time.